Customer satisfaction / Specialists as cooperation partners

At BME BauMaschinen Ersatzteile, we consistently pursue the goal of offering our customers a convincing overall product package.

In our opinion, it is essential to stock high-quality products in our range for this purpose. For this reason, we have decided on business cooperation with internationally successful companies that have many years of expertise in providing hydraulic system solutions. Our partner companies are considered specialists, especially when it comes to the integration of hydraulic modules in the hydraulic circuit.

In addition to the quality products we offer, we focus on providing first-class service to our customers. This includes, amongst other things, extensive advice based on comprehensive technical and professional competence. We are at your side and will be happy to assist you in finding the right final drive for your chain-driven vehicle according to the specifications.

Even in the case of comprehensive applications of the products offered by us as well as for any specific questions, we are the right contact for you. In order to give you the answer you need, we can draw on the experience of our partner companies in addition to the know-how we have gathered.

Generally, there are a multitude of influencing factors with regard to customer satisfaction. From our perspective, a healthy price/performance ratio plays an important role. In this context we act according to our company philosophy and offer our customers high quality products at fair prices.

A fundamental idea that has accompanied the actions of our company since its foundation is to achieve the highest possible degree of customer satisfaction. Here we focus on the needs of our customers.

In order to meet the expectations of our customers both now and in the future, we have implemented the continuous improvement process (CIP) in our procedural landscape. At the same time, this represents the basis for the continuous further development of the company BME BauMaschinen Ersatzteile.